American Airlines | Bob McCarty Writes

Ten Ways the Funeral Industry Might Change

June 9th, 2008 · No Comments

Being a middle-aged man, I think about end-of-life things more often than I once did and it shows up in this blog. Last week, I stumbled upon a way to realize funeral cost savings of $900 by purchasing simple wooden caskets. Today, I stumbled upon a BRANDWEEK article highlighting how some people — including [...]

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Tags: · amazon, american airlines, Apple, big three automatkers, brand week, brandweek, coffin, Disney, free caskets, funeral, funeral costs, funeral industry, ipod, leg room, middle age, middle-aged, myspace, nintendo, oprah, permanent weightloss solution, social networking, virtual reality, Wal-Mart, walmart, weight loss, weight watchers, weightloss, weightwatchers, wii

Big Cutbacks Coming Soon at American Airlines

May 21st, 2008 · No Comments

In a news release today, AMR Corporation announced significant reductions to its the 2008 domestic flight schedule of its subsidiary, American Airlines, Inc.
Those reductions include a fourth-quarter mainline domestic capacity reduction of 11 percent to 12 percent from the previous year. It also includes retirement of at least 75 mainline and regional aircraft and several [...]

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Tags: · american, american airlines, AMR, amr corporation, arpey, checked bag fee, cutbacks at american, domestic flight schedule, fee for first checked bag, gerard arpey, political graffiti, regional aircraft

Blogger Examines Airline’s Customer Service

April 19th, 2008 · No Comments

Fellow St. Louisan Marianne Richmond at the Resonance Partnership blog is an expert on customer service and brand marketing. In a new post today, she examines the bad times American Airlines has been having. I encourage you to check it out. [Cartoon courtesy Political Graffiti]

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Tags: · Airline Industry, american, american airlines, AMR, brand marketing, Customer Service, marianne richmond, resonance partnership