In a news release today, AMR Corporation announced significant reductions to its the 2008 domestic flight schedule of its subsidiary, American Airlines, Inc. Those reductions include a fourth-quarter mainline domestic capacity reduction of 11 percent to 12 percent from the previous year. It also includes retirement of at least 75 mainline and regional aircraft and [...]
Big Cutbacks Coming Soon at American Airlines
May 21st, 2008 · No Comments
Tags: · american, american airlines, AMR, amr corporation, arpey, checked bag fee, cutbacks at american, domestic flight schedule, fee for first checked bag, gerard arpey, political graffiti, regional aircraft
Blogger Examines Airline’s Customer Service
April 19th, 2008 · No Comments
Fellow St. Louisan Marianne Richmond at the Resonance Partnership blog is an expert on customer service and brand marketing. In a new post today, she examines the bad times American Airlines has been having. I encourage you to check it out. [Cartoon courtesy Political Graffiti]
Tags: · Airline Industry, american, american airlines, AMR, brand marketing, Customer Service, marianne richmond, resonance partnership
American Airlines Pilots Walk Picket Lines
April 15th, 2008 · 1 Comment
As the spouse of a flight attendant employed by a profitable air carrier, I like to keep a watchful eye on the airline industry. Today, one of my twice-weekly trips to St. Louis’ Lambert International Airport afforded me the opportunity to get a firsthand look at some airline employees making news without leaving the ground. [...]
Tags: · aa, airline, Airline Industry, airline pilots, allied pilots association, american airlines, American Airlines Pilots Walk Picket Lines, apa, Bob McCarty, canceled flights, collective bargaining, corporate travel, institutional investors, lambert, lambert international, lambert international airport, management-labor, St. Louis, stl, travelers, twa, upset customers
